Privacy Policy

Privacy Notice

This notice explains how we will process your personal information.

Data Protection Principles

Star Hydraulics Limited complies with the principles of the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. The eight principles relating to the processing of personal information are:

  1. Personal data shall be processed fairly and lawfully
  2. Personal data shall be obtained only for one or more specified and lawful purposes
  3. Personal data shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed
  4. Personal data shall be accurate and, where necessary, kept up to date
  5. Personal data processed for any purpose or purposes shall not be kept for longer than is necessary
  6. Personal data shall be processed in accordance with the rights of data subjects under this Act
  7. Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data
  8. Personal data shall not be transferred to a country or territory outside the European Economic Area unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data

Your privacy and security is of utmost importance to us. We will always follow these principles and ask you how you would like us to communicate with you. The Information Commissioner regulates compliance with the Data Protection Act. See details at end of this page.

Why We Collect Your Data

By collecting your data, it allows us to understand what your needs and wants are. It also allows us to provide targeted offers and services you may be interested to hear about.

Cookies and IP Addresses

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identify and track users as they navigate different pages on a website and to identify users returning to a website.

Cookies may be either "persistent" cookies or "session" cookies:

  • A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date).
  • A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Essential Cookies

These cookies are essential for the running of our websites. Without the use of these cookies parts of our websites would not function. These are typically used within contact forms or the secure login section of our site.

Analytical Cookies

We use these types of cookies to monitor the usage of our website. These cookies provide us with information that helps us provide a better service/product to our customers. They also identify any areas that may need maintenance.

Third Party Cookies

We may also track IP addresses. An IP Address is a number that can identify an Internet Service Provider and country location. It cannot provide personal information.

How to Control the Use of Cookies

You are not obliged to accept cookies and may modify your browser so that it will not accept cookies. The browser you use allows you to see cookies and control their use.

You can control them by:

  • Allowing them
  • Deleting them individually
  • Deleting all of them
  • Blocking all cookies
  • Setting your browser to ask for consent before each cookie is set

Be aware that disabling cookies may cause some websites to not function properly or at all.

You can also:

  • Prevent just third-party cookies (e.g., behavioural advertising)
  • Block specific companies from deploying cookies

Instructions for Specific Browsers

To manage your cookies, please select your browser and follow the instructions:

  • Chrome
  • Firefox
  • Internet Explorer
  • Opera
  • Safari

How to Prevent Online Behavioural Advertising

In addition to configuring your browser, you can opt out of online behavioural advertising through the "Your Online Choices" page provided by the Internet Advertising Bureau (IAB). This offers an easy way to opt out of behavioural advertising from each (or all) of the networks represented by the IAB.

More Useful Information About Cookies

If you have any questions about the use of cookies on our websites, please email: sales@star-hydraulics.co.uk

Marketing Consent

  • If you are an existing customer, we will keep you informed of our latest news, products, and services.
  • When you give us your personal information, we will give you the option to receive additional ongoing marketing communications from us.
  • We do not sell our customer data to other companies.
  • All marketing communications will include an option to unsubscribe.
  • You may also opt out of marketing communications at any time by contacting us.

Disclosure

Your personal information will be disclosed where we are obliged or permitted by law to do so.

If you post or send offensive or objectionable content on or to our websites, or otherwise engage in disruptive behaviour, we can use available information about you to stop such behaviour. This may involve informing relevant third parties, such as your employer or law enforcement agencies.

How to Contact Us

Start your journey here

Whether you have a servo valve (any manufacturer) for service, repair, or require a new servo valve to replace a competitors valve, please contact us today and we’ll be happy to help.